A s we close 2012, a book,, written by my colleague Ed Horrell,”The Kindness Revolution” (edhorrell.com) comes to mind. Horrell, an expert on customer service, talks about companies that “get it” and those that don’t. Local Sports
Tag Archives: Tunney
A s we launched into Robert Burns’ venerable intro “Should auld acquaintance be forgot …?”on New Year’s Eve, I recalled a preacher saying, “Don’t let it become ordinary.”. Local Sports
For 31 years my responsibility on the NFL field was to ensure justice with integrity. It was never important to me which team won or lost, but that the game was played fairly and within the rules. The same principle held true on the campus in my role as a teacher and principal. Local Sports
Several months after I refereed Super Bowl XI on Jan. 9, 1977, I happened to meet up with Oakland Raiders head coach John Madden. The Raiders had defeated the Minnesota Vikings in that Super Bowl 32-14. Local Sports